Policies
Please Read Before Booking
Please read all Policies and Pre/Post Care instructions before booking.
This information is important to avoid issues with scheduling, fees, or eligibility on the day of your appointment.
Booking an appointment confirms that you understand and agree to everything listed on this page.
NON-REFUNDABLE booking fee is required to book an appointment and will go towards your service. By sending the commitment fee, you have confirmed that you have read all policies and pre-care/aftercare instructions.
The booking fee is valid for 90 days from the date of booking. If an appointment is not completed within this period, the booking fee will be forfeited.
——BOOKING FEE
Please give us at least 48 hours when cancelling or rescheduling your appointment.
Any reschedules/cancellations with less than 48 hours notice will lose their booking fee.
If you reschedule/cancel prior to the 48 hour mark, your booking fee is transferrable to a new appointment one time. A second time a new booking fee will be required.
——RESCHEDULING/CANCELLING
If you are going to be late for your appointment please let us know as soon as possible so we can plan accordingly. There will be only a 10 minute grace period. Any later and we will have to reschedule your appointment and a new booking fee will be required.
——LATENESS
——NO SHOW
Clients who no show will lose their booking fee and to reschedule they will have to pay the full service cost upfront to reschedule for a later date.
Please do not bring additional guests or pets to your appointment due to hazardous materials and risk of cross contamination.
——NO GUESTS
Not following all pre-care instructions will result in being asked to reschedule and you will be subject to the cancellation policy/fees.
——PRE-CARE
If you have previous permanent makeup (not done by us) and you do NOT have prior approval and come to your scheduled appointment and we are unable to tattoo your brows/lips, you will lose your booking fee.
——PREVIOUS PMU
TéTé does not offer refunds for any completed services.
——REFUND
Payment at your appointment may be made using Cash, Zelle, Venmo, Cashapp, Credit/Debit Card.
Tipping is completely optional. It is always appreciated, but never expected!
——PAYMENT
For PMU services, you will need a touch-up to complete your initial service. Touch-ups will be scheduled between 6-10 weeks after initial session.
Anything after 10 weeks a $60 fee will apply. If after 6 months, touch up appointment will be considered a 1-3 year touch up. Anything after 3 years will be considered an initial session.
Additional sessions may be required to obtain optimal results. Additional payment may apply.
——TOUCH-UP
If there is a no-show, late cancellation, or late reschedule to an appointment booked under a promotional price, giveaway win, or discounted service, all discounts will be forfeited, and the booking fee will be lost.
For any discounted services—such as model calls or giveaway wins—clients must complete the service within 45 days after the promotional period ends. Appointments scheduled beyond this 45-day window will be charged at the full service price.
——PROMOTIONAL PRICES & DISCOUNTED SERVICES